Janet Jackson is encouraging fans to keep posting short clips from her concerts on social websites, despite a whole new report suggesting her management team has put a strict lockdown on shared Instagram videos.

Fans told the New York Post on Wednesday (21Oct15) photos and 15 second videos from Jackson’s current Unbreakable tour was removed from the favorite mobile app “without warning,” and in many cases, entire accounts ended up being suspended.

According to multiple users, they received emails from Instagram chiefs explaining the media ended up removed as “a 3rd party reported the content violates their copyright.”

After news spread and angry fans stormed web 2 . 0 to report the controversy, the Control singer accepted Twitter and assured fans she appreciates their enthusiasm for sharing moments from her concerts online.

“Hey all of you, I have been listening,” she wrote. “I love and appreciate my fans. I want you to find out that I enjoy watching the short videos of how that you are Burning It Up on the Unbreakable shows. Please keep posting them.

“My team is enthusiastic about protecting the intellectual property we have been creating with the tour and possible future projects. It was never their intention, working on my behalf, to have social networking accounts removed. Permitting the usage of long clips does present a contractual problem of these projects. I hope you understand. I trust the fans makes use of their short recordings with regards to own memories and share on their social networking networks of preference.

“I have asked my team to improve their approach and invite you to engage socially with such videos,” she concluded. “I know I couldn’t survive here minus the love I get up on.”

Bosses at Instagram also released your firm stand out explaining a number of the account deletions were a blunder and they are focusing on fixing the bugs, but they are standing firm for the decision to clear out material as requested.

Jackson’s Unbreakable World Tour continues until June 2016.